So:

I tried to take my step-son off of my health insurance because he got approved for mass health, this was back in march. And i had to prove my dependants were really my dependants for Aug15th of this year or they would be dropped. So i got my marriage certificate, and saw that they wanted me to prove my stepson was actually my wife's kid so he could keep health insurance. Which obviously threw up some red flags, he wasnt supposed to still be on my coverage. So i tried to call about it and this fucking total duchebag tried to tell me "You did it wrong" something about nonqualified status changes and the such.. now, i have had a bunch o problems with my insurance, so i know exactely what a "Qualified Status change" is. None the less, he tried to bully me into dropping my complaint telling me that he wasnt dropped from the insurance because of my mistake in how i tried to drop him. He also said that his memory was great and he didnt have to go back and listen to those tapes of the phone calls (they record every one) because he knew what was said. I argued that they owed me about 2000$ and i wasnt going to stop fighting till i got it back.
So after filing 3 complaints, calling my hr department, and witting two letters threatening to get my lawyer involved if i wasn't either reimbursed, or given the chance to listen to those tapes, i finally am getting my money back. all of it. all 2000$

finding weed and getting 2000 bucks back. sounds like you had quite a day.

you actually fought the insurance company and won? that is amazing. i'm impressed. teach me how to do this.

i work for an insurance company, what do you want to know?

That rules. Rape the ass of The Man.

how do you get them to stop revoking your prescription benefits even though you paid your bill way before the due date and everything's up to date? if my insurance company does this one more time, i'm going to have a fucking stroke.

It was a great fucking day actually. There were some negatives to the day too, although the goods outweighed them. My wife is having a lot of trouble finding an apartment, and my credit apparently isnt good enough to help her. That sucks, but we'll find a way.

The secret to getting money from an insurance company is, push, push, push, push, complain, write letters, make calls, show them that your not gonna roll over, and make sure you know the rules before you do all of it, so you can continuously point out why your right at every turn. The people working in customer service of these companys are taught to sense weakness/lack of conviction, and as soon as they do they try to make you feel like you are being ridicules and wasting there time, in hopes that you'll go away. Just don't.

so, while i thought i was getting the money back before, it didn't actually come. They denied me AFTER telling me i would get it. So i fought... and fought... and fought... and it came today.

I WIN.